Privacy Policy

This Privacy Policy explains how Helios Vision Ltd (“we”, “us”, or “our”) collects, uses, stores, and protects your personal information when you use our website.

We are committed to ensuring that your privacy is protected and that your personal data is handled in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

2. Information We Collect

We may collect and process the following types of personal data:
Use the Website in any way that is unlawful or fraudulent
Attempt to gain unauthorised access to the Website or its servers
Upload or transmit viruses, malware, or harmful code
Misuse any contact forms or communication features

3. How We Use Your Information

We use your personal data for the following purposes:
To respond to enquiries and contact requests
To provide medical or professional information and services
To improve our website and user experience
To maintain website security and functionality
To comply with legal and regulatory obligations

4. Lawful Basis for Processing

Under UK GDPR, we process your personal data based on one or more of the following lawful grounds:
Your consent
Performance of a contract
Compliance with a legal obligation
Legitimate interests, where such interests do not override your rights

5. How We Store and Protect Your Data

We take appropriate technical and organisational measures to safeguard your personal data against loss, misuse, unauthorised access, disclosure, or alteration.

Personal data is retained only for as long as necessary to fulfil the purposes outlined in this policy or to meet legal requirements.

6. Sharing Your Information

We do not sell, rent, or trade your personal data.

7. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance user experience and analyse website traffic.

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect website functionality.

8. Your Data Protection Rights

Under UK GDPR, you have the right to:
Access your personal data
Request correction of inaccurate data
Request erasure of your data ("right to be forgotten")
Restrict or object to processing
Request data portability
Withdraw consent at any time

To exercise any of these rights, please contact us at[email protected]

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external sites. We recommend reviewing their privacy policies separately.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated date will be revised accordingly.